Privacy Policy
Hotel Turmhof

The data protection declaration of the hotel Turmhof is based on the terms used by the European directives and regulators when issuing the General Data Protection Regulation (GDPR). Our data protection declaration should be easily readable and understandable for the public as well as for our customers and business partners. In order to ensure this, we would like to explain the terms used in advance.

In this data protection declaration, we use, among other things, the following terms:

a) Personal data
Personal data refers to any information relating to an identified or identifiable natural person ('data subject'). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more specific factors expressing the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

b) Data subject
A data subject is any identified or identifiable natural person whose personal data is processed by the controller.

c) Processing
Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

d) Restriction of processing
Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

e) Profiling
Profiling is any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements.

f) Pseudonymization
Pseudonymization is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data is not attributed to an identified or identifiable natural person.

g) Controller
Controller means the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

h) Processor
Processor means a natural or legal person, public authority, agency, or other body which processes personal data on behalf of the controller.

i) Recipient
Recipient means a natural or legal person, public authority, agency, or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.

j) Third party
Third party means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorized to process personal data.

k) Consent
Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

The data controller within the meaning of the General Data Protection Regulation, other data protection laws applicable in the Member States of the European Union, and other provisions with data protection character is:

Hotel Turmhof - Johanna Köckeis-Grüner 
Josef Schöffel-Straße 9
A-2352 Gumpoldskirchen
Austria
Tel.: +43 2252 607 333
E-Mail: office@hotel-turmhof.at
Website: www.hotel-turmhof.at

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website usage and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; however, please note that if you do this, you may not be able to use all the functions of this website to their full extent. You can also prevent Google from collecting and processing data generated by the cookie and related to your use of the website (including your IP address) by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de-DE.
You can only prevent Google Analytics from collecting your user data on this website by clicking on the following link. An opt-out cookie will be set that prevents your data from being collected during future visits to this website: Disable Google Analytics.
If you delete the cookies in this browser, you will need to set the opt-out cookie again.
For more information on Google Analytics terms and privacy, please visit https://www.google.com/analytics/terms/en.html.

The website of the Hotel- Turmhof collects a series of general data and information each time a data subject or an automated system accesses the website. These general data and information are stored in the server's log files. The following data can be collected: (1) types and versions of browsers used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the sub-websites accessed via an accessing system on our website, (5) the date and time of access to the website, (6) an Internet Protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) other similar data and information used to prevent threats in case of attacks on our information technology systems.

When using this general data and information, Hotel- Turmhof does not draw any conclusions about the data subject. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website and its advertising, (3) ensure the permanent functionality of our information technology systems and the technology of our website, and (4) provide law enforcement agencies with the information necessary for prosecution in case of a cyber attack. This anonymously collected data and information is therefore evaluated statistically by Hotel- Turmhof on one hand, and with the aim of increasing data protection and data security in our company on the other hand, in order to ultimately ensure an optimal level of protection for the personal data we process. The anonymous data from the server log files is stored separately from any personal data provided by a data subject.

The website of the Hotel-Turmhof contains information due to legal requirements that enable quick electronic contact with our company and direct communication with us, which also includes a general email address. If a data subject contacts the data controller by email or via a contact form, the personal data provided by the data subject will be automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the data controller will be stored for the purpose of processing or contacting the data subject. There is no disclosure of this personal data to third parties.

The data controller processes and stores personal data of the data subject only for the period necessary to achieve the storage purpose or as provided for by the European legislator or another legislator in laws or regulations to which the data controller is subject.
If the storage purpose ceases to apply or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data will be routinely blocked or deleted in accordance with legal requirements.

a) Right to confirmation
Every data subject has the right granted by the European legislator to obtain confirmation from the data controller as to whether or not personal data concerning them are being processed. If a data subject wishes to exercise this confirmation right, they can contact our data protection officer at any time.

b) Right to information
Every data subject whose personal data is processed has the right granted by the European legislator to obtain information free of charge from the data controller about the personal data stored about them and to receive a copy of this information. Furthermore, the European legislator has granted the data subject the right to information about the following:
the purposes of the processing
the categories of personal data that are processed
the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular to recipients in third countries or to international organizations
if possible, the planned duration for which the personal data will be stored, or if this is not possible, the criteria for determining this duration
the existence of a right to correct or delete the personal data concerning them or to restrict the processing by the controller or a right to object to this processing
the existence of a right to lodge a complaint with a supervisory authority
if the personal data are not collected from the data subject: all available information about the origin of the data
the existence of automated decision-making, including profiling in accordance with Article 22(1) and (4) of the GDPR, and - at least in these cases - meaningful information about the logic involved as well as the scope and intended impact of such processing on the data subject
Furthermore, the data subject has the right to obtain information as to whether personal data has been transferred to a third country or to an international organization. If this is the case, the data subject also has the right to obtain information about the appropriate safeguards relating to the transfer. If a data subject wishes to exercise this right to information, they can contact our data protection officer at any time.

c) Right to rectification
Every data subject whose personal data is processed has the right granted by the European legislator to demand the immediate correction of inaccurate personal data concerning them. Furthermore, the data subject has the right, taking into account the purposes of the processing, to request the completion of incomplete personal data - including by means of a supplementary statement. If a data subject wishes to exercise this right of rectification, they can contact our data protection officer at any time.

d) Right to deletion (right to be forgotten)
Every data subject has the right granted by the European legislator to request the controller to delete personal data concerning them without delay if one of the following reasons applies and the processing is not necessary:
The personal data were collected or otherwise processed for purposes for which they are no longer necessary.
The data subject withdraws their consent on which the processing is based according to Art. 6(1) letter a GDPR or Art. 9(2) letter a GDPR, and there is no other legal basis for the processing.
The data subject objects to the processing pursuant to Art. 21(1) GDPR and there are no overriding legitimate grounds for processing, or the data subject objects to the processing pursuant to Art. 21(2) GDPR.
The personal data have been unlawfully processed.
The deletion of personal data is required to fulfill a legal obligation under Union law or the law of the Member States to which the controller is subject.
The personal data have been collected in relation to information society services in accordance with Art. 8(1) GDPR.
If one of the above reasons applies and a data subject wishes to have personal data stored by the Hotel-Turmhof-Köckeis-Grüner Johanna Julia Elfriede deleted, they can contact our data protection officer at any time. The data protection officer of Hotel-Turmhof or another employee will ensure that the deletion request is complied with immediately.
If the personal data has been made public by Hotel-Turmhof and our company is obliged, as the data controller according to Art. 17(1) GDPR, to delete the personal data, Hotel-Turmhof will, taking into account the available technology and implementation costs, take reasonable steps, including technical measures, to inform other data controllers processing the published personal data that the data subject has requested the deletion of any links to this personal data or copies or replications of this personal data, as far as processing is not required. The data protection officer of Hotel-Turmhof or another employee will take the necessary action on a case-by-case basis.

e) Right to limitation of processing
Every data subject who is involved in the processing of personal data has the right granted by the European legislator to request the controller to limit the processing if one of the following conditions is met:
The data subject disputes the accuracy of the personal data for a period that allows the controller to verify the accuracy of the personal data.
The processing is unlawful, the data subject opposes the deletion of the personal data and instead requests the restriction of the use of the personal data.
The controller no longer needs the personal data for the purposes of processing, but the data subject needs them to assert, exercise, or defend legal claims.
The data subject has objected to the processing in accordance with Art. 21(1) GDPR, and it is not yet certain whether the legitimate reasons of the controller outweigh those of the data subject.
If one of the above conditions is met and a data subject wishes to request the restriction of personal data stored by Hotel-Turmhof, they can contact our data protection officer at any time. The data protection officer of Hotel-Turmhof or another employee will arrange for the restriction of processing.

f) Right to data portability
Every data subject involved in the processing of personal data has the right granted by the European legislator to receive the personal data concerning them, which they have provided to a controller, in a structured, commonly used, and machine-readable format. They also have the right to transfer this data to another controller without hindrance from the controller to whom the personal data was provided, provided that the processing is based on consent according to Art. 6(1) letter a GDPR or Art. 9(2) letter a GDPR or on a contract according to Art. 6(1) letter b GDPR and the processing is carried out by automated means, provided that the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Furthermore, the data subject has the right, in the exercise of their right to data portability according to Art. 20(1) GDPR, to have the personal data transmitted directly from one controller to another, where technically feasible and where this does not adversely affect the rights and freedoms of others. To exercise the right to data portability, the data subject can contact the data protection officer appointed by Hotel-Turmhof-Köckeis-Grüner Johanna Julia Elfriede or another employee at any time.

g) Right to object
Every data subject involved in the processing of personal data has the right granted by the European legislator to object, on grounds relating to their particular situation, at any time, to the processing of personal data concerning them based on Article 6(1) letters e or f GDPR, including profiling based on those provisions.
Hotel-Turmhof will no longer process the personal data in the event of an objection, unless we can demonstrate compelling legitimate grounds for the processing that override the interests, rights, and freedoms of the data subject, or the processing serves to assert, exercise, or defend legal claims.
If Hotel-Turmhof processes personal data for direct marketing purposes, the data subject has the right to object at any time to the processing of personal data for such marketing. This also applies to profiling insofar as it is related to such direct marketing. If the data subject objects to Hotel-Turmhof processing for direct marketing purposes, Hotel-Turmhof will no longer process the personal data for those purposes.
The data subject also has the right, for reasons arising from their particular situation, to object to the processing of personal data concerning them at Hotel-Turmhof for scientific or historical research purposes or for statistical purposes according to Art. 89(1) GDPR, unless such processing is necessary to fulfill a task in the public interest.
To exercise the right to object, the data subject can contact the data protection officer of Hotel-Turmhof or another employee directly. The data subject is also free to exercise their right to object in connection with the use of information society services, notwithstanding Directive 2002/58/EC, using automated procedures that use technical specifications.

h) Automated individual decisions, including profiling
Every data subject involved in the processing of personal data has the right granted by the European legislator not to be subject to a decision based solely on automated processing - including profiling - which has legal effects concerning them or similarly significantly affects them, unless the decision (1) is necessary for the conclusion or performance of a contract between the data subject and the controller, or (2) is authorized by Union or Member State law to which the controller is subject, which also lays down suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, or (3) is based on the data subject's explicit consent.
If the decision (1) is necessary for the conclusion or performance of a contract between the data subject and the controller or (2) is made with the explicit consent of the data subject, Hotel-Turmhof will take appropriate measures to safeguard the data subject's rights and freedoms as well as their legitimate interests, including at least the right to obtain the intervention of a person on the part of the controller, to express their point of view, and to contest the decision.
If the data subject wishes to assert rights related to automated decisions, they can contact our data protection officer at any time.

i) Right to revoke consent to data protection
Every data subject involved in the processing of personal data has the right granted by the European legislator to revoke consent to the processing of personal data at any time.
If the data subject wishes to assert their right to revoke consent, they can contact our data protection officer at any time.

Art. 6 I lit. a DS-GVO serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is a party, as is the case, for example, with processing operations necessary for the delivery of goods or the provision of any other service or consideration, the processing is based on Art. 6 I lit. b DS-GVO. The same applies to processing operations that are necessary for the performance of pre-contractual measures, such as in cases of inquiries about our products or services. If our company is subject to a legal obligation that requires the processing of personal data, such as for the fulfillment of tax obligations, the processing is based on Art. 6 I lit. c DS-GVO. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor at our premises were to be injured and his name, age, health insurance data, or other vital information would need to be passed on to a doctor, hospital, or other third party. In that scenario, the processing would be based on Art. 6 I lit. d DS-GVO. Finally, processing operations could be based on Art. 6 I lit. f DS-GVO. Processing operations based on this legal basis are legitimate when none of the aforementioned legal bases are applicable, provided that the processing is necessary to protect the legitimate interests of our company or a third party, unless the interests, fundamental rights, and freedoms of the data subject override those interests. Such processing operations are particularly permissible because they have been specifically mentioned by the European legislator. He considered that a legitimate interest could be assumed if the data subject is a customer of the controller (Recital 47 sentence 2 DS-GVO).

If the processing of personal data is based on Article 6(1)(f) of the GDPR, our legitimate interest is the conduct of our business activities for the benefit of the well-being of all our employees and our shareholders.

The criterion for the duration of the storage of personal data is the respective legal retention period. After expiration of the period, the corresponding data will be routinely deleted unless they are required for contract fulfillment or initiation.

We inform you that the provision of personal data is partly required by law (e.g. tax regulations) or may also result from contractual provisions (e.g. information about the contractual partner). Sometimes it may be necessary to conclude a contract that the data subject provides us with personal data that must subsequently be processed by us. For example, the data subject is required to provide us with personal data when our company enters into a contract with them. Failure to provide the personal data would result in the contract with the data subject not being able to be concluded. Before providing personal data, the data subject must contact our Data Protection Officer. Our Data Protection Officer will inform the data subject on a case-by-case basis whether the provision of personal data is legally or contractually required or required for the conclusion of the contract, whether there is an obligation to provide the personal data, and what consequences the non-provision of the personal data would have.

As a responsible company, we refrain from automated decision-making or profiling.

Austrian Data Protection Authority
Wickenburggasse 8
1080 Wien
Austria
dsb@dsb.gv.at


This privacy policy was created - with the exception of the cookie statement - using the privacy policy generator of DGD Deutsche Gesellschaft für Datenschutz GmbH, who acts as an external data protection officer in Freising, in cooperation with the data protection lawyer Christian Solmecke.

This privacy policy was created - except for the cookies information - through the privacy policy generator of DGD Deutsche Gesellschaft für Datenschutz GmbH, which operates as the External Data Protection Officer Freising, in cooperation with the Data Protection Lawyer Christian Solmecke.